Collect feedback from multiple sources — user interviews, community posts, support chats, sales calls, native Fibery forms, and more — in one feedback tool.
Segment feedback by personas and connect it to your CRM.
Connect feedback management to work
Connect feedback management to work
Link customer quotes to (sub)features, insights, or product components to spot recurring needs and prioritize development.
🐲🐉Embrace flexibility. Define your custom product hierarchy (Use case → Feature or Product Area → Insight → Task) and connect feedback to whatever level you want.
🛸👽 Use Fibery AI to automatically analyze the sentiment score of your conversations and quickly find the most relevant Feature where you link feedback.
Prioritize features
Back your ideas with data. Prioritize your backlog using RICEValue/Effort scoreMoSCoW or the number of Feedback References.
🧮🧑🔬 Have your own prioritization system in mind? Use a custom formula.
📉📈 Visualize product data, like most-requested or high-scored features, with powerful reports.
I've used or trialed every option out there — ProductBoard, Harvestr, Airfocus, Craft, Aha, Notion, Clickup, Airtable, ProdPad, Orbit, Ally, and so many I haven't listed — and it's the only one flexible enough to do all the work.
Chris S.
Head of Product
Ideate & create specs
Mix work and knowledge in the same feedback tool. Brainstorm product ideas on a whiteboard, write specs inside features, and store research next to work.
😕🤓 Easily check all the feedback linked to the Feature to understand the problem and its context better — before you jump to inventing the solution.
🔭🌌 Been inspired by something online while researching? Add ideas or articles to Fibery in two clicks with our Chrome Extension.
Track progress
Build a product roadmap or follow a custom Kanban board. Group features into releases and connect them to the company-level quarterly goals and milestones.
Feature timeline
Feature timeline
Release board
Release board
Quarterly launches
Quarterly launches
👁️👀 Set as many custom views as you need: stay in focus with the 'In-progress Features' board or see the bigger picture with the 'Release calendar'.
🔗⛓️ Want to bridge the gap between feedback management and development? Integrate with your current dev tools or bring the Development team into Fibery.
Communicate releases
Close feedback loop
Close feedback loop
Keep up-to-date with requests. Invite customers who requested the feature to the beta test or share the good news about the latest release.
Share public roadmap & changelog
Share public roadmap & changelog
Create a public roadmap to help customers understand what will be delivered soon and share a changelog with product updates — directly from Fibery.
⚙️🤖Automatically update the Changelog once the state of the Feature changes to 'Released'.